Privacy Policy


Last Modified: October 4th, 2016

 

Wixcorp (“We” or “Us”) is sensitive to your concerns about how we use the personal information we collect from you through Wixcorp’s Redde application, and all of its associated elements and third party applications (collectively referred to as “Redde”).  Wixcorp takes your privacy seriously and has implemented this privacy policy (the "Privacy Policy") and internal policies and practices to keep your personal and financial information secure. (Redde and associated services are sometimes collectively referred to as "Online Services" for simplicity.) The Privacy Policy covers Wixcorp’s treatment of the Personally Identifiable Information and Protected Health Information (collectively referred to as “Protected Information”) we collect when you use the Online Services.  Some of the information populated on your account to perform the Online Services, including billing and demographic data, are provided to Wixcorp from a 3rd party institution (“Partner”).

This Privacy Policy is incorporated into our Terms of Use and therefore governs your use of the Online Services. By using Wixcorp’s Online Services, you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, please contact us at information@wixcorp.com.

What Information Do We Collect About Our Customers?

(a)   Traffic Data. Wixcorp may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively "Visitor Data"). The Wixcorp internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information is collected in this process. Redde may use Visitor Data to compile traffic data about the types of visitors who use Redde at specific intervals (collectively "Traffic Data").

We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with our server, administer our site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis.

(b)  Cookies.  Wixcorp may use the standard cookie feature of major browser applications and third-party providers, or employ internally developed cookies and tracking codes, that allow Wixcorp to store a small piece of data on a visitor's computer, or any other device a visitor uses to access Online Services, about his or her visit to Redde or use of Applications. Wixcorp does not capture Protected Information in cookies or use cookies to mine Protected Information.  You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use Redde, but Redde’s ability to assist with ease-of-access will be limited.

(c)   3rd Party Tracking.  The use of tracking technologies by our service providers, technology partners or other 3rd party assets (such as social media links) on Redde is not covered by our Privacy Policy.  These 3rd parties may use cookies, clear gifs, images, and scripts to help them better manage their content on our site.   We do not have access or control over these technologies.  We do not tie the information gathered to our Customers’ or Users’ Protected Information.

(d)  Protected Information. Wixcorp requires each customer to provide us with some Protected Information to access and use Redde. Personally Identifiable Information is captured when a visitor accesses Online Services, or speaks on the phone with a Wixcorp employee, and willingly discloses that information. This disclosure may occur when a visitor registers with an Online Service, engages in transactions, contacts customer service, or other aspects of services offered by Wixcorp.

1.     Personally Identifiable Information includes: (i) "Contact Data" (such as your name, address, city, state, zip code, phone number, and email address); (ii) "Financial Data" (such as your credit card number, expiration date, and verification code or bank account information); (iii) "Demographic Data" (such as your zip code); and (iv) other "Legal Data" (such as portions of your social security number).

2.    Protected Health Information includes: (i) "Contact Data" (such as your name, address, city, state, zip code, phone number, and email address); (ii) “Account & Invoice Data” (such as account number, invoice number, date of service, and payment responsibilities); (iii) “Insurance Data” (such as coverage amounts); and (iv) “Clinical Data” (such as diagnosis, services rendered, and clinical codes).

Wixcorp uses all Protected Information for the sole purpose of administering its services for our customers and does not use such information for any other reason.

(e)   Calls/Electronic Communications. In the regular course of our business, Wixcorp may monitor and record phone conversations or email communications for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive an email from Wixcorp, you may unsubscribe from our mailing list on any of the emails we send, or you can update your account settings on Redde.

How Do We Use the Information We Collect and Do We Share the Information We Receive?

(a)   How We Use Your Info. We use the information we collect from the Online Services to communicate with you, process your orders, facilitate your transactions, and inform you of offers and discounts. For example, you may receive a welcome email that confirms your username and password, and later receive communications responding to your inquiries, providing services you request, and managing your account. We occasionally send service-related announcements, for example, to alert you if we need to suspend Redde for maintenance temporarily.

(b)  Opting Out.  We send promotional emails and newsletters from time to time to users who have registered on Redde, to those who have opted in to receive such emails or those with email addresses provide to us by our Partner. Generally, you may not opt-out of service-related or transactional communications, which are not promotional. If you do not wish to receive service-related communications, you may terminate your account by contacting us at Information@wixcorp.com. However, you can opt-out of promotional communications by following the unsubscribe instructions in any communication or by emailing us at Information@wixcorp.com. 

We may share customer information with third parties only as follows:

(c)   Partner Interface. In order for Wixcorp to perform the Online Services associated with billing and invoicing activities, we maintain a direct interface with the Partner we are providing the Online Services for. As a part of this interface, Protected Information will be shared between Wixcorp and the Partner including Contact Data, Demographic Data, Account and Invoice Data, Insurance Data, and Payment Data. However, this interface will not share any “Banking Information” (such as credit card numbers, bank account numbers, or security codes). Wixcorp will share Banking Information Expiration dates.

(d)  Payment Processing. Wixcorp, with the assistance of a third party, uses your Personally Identifiable Information to process your payment through merchant account services and to generate the content on Redde, including a digital version of your Invoice from the Partner.  Your Contact Data may be used to follow up with you on transactions you initiate through Online Services, respond to inquiries made through Online Services, inform you of changes to Online Services, and send you additional information about Wixcorp and its products and services.

(e)   Third Party Marketing. Unless specifically authorized by you, we do not provide Personally Identifiable Information to third parties for marketing purposes.

(f)    Required by Law. We may also disclose your personal information: as required by law, such as in response to a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

(g)  Visitor Demographics. Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors.

(h)  Service Providers. We may share your Protected Information with companies that provide support services to us (such as a printer, email, payment, or software service provider), or help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

(i)    Other Transfers. We may share Personally Identifiable Information and other data with businesses controlling, controlled by, or under common control with Wixcorp. If Wixcorp is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer Personally Identifiable Information and other data in connection with the associated transactions.

Links.

(a)   Third-Party Websites. Wixcorp may maintain links to other websites, and other websites may maintain links to the Online Services. This Privacy Policy applies only to Redde and not to other websites accessible from Wixcorp or that you use to access Wixcorp, each of which may have privacy policies materially different from this Privacy Policy. If you visit other websites, Wixcorp is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non-Wixcorp websites to confirm that you understand and agree with them.

Accessing and Changing Your Account.

(a)   User Access to and Ability to Update Personally Identifiable Information. You may visit your personal account profile at any time by clicking on the "Account" link. Through Account, you may: (i) review and update your Contact Data; (ii) review and update your contact settings; and (iii) manage linked accounts.  If you no longer desire our services, you may terminate your account by contacting us at information@wixcorp.com.  We will respond to your request within 30 days.

(b)  Data Retention. At a minimum, we will retain your information for as long as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  Wixcorp may maintain some or all of this data in its archives even after it has been removed from Redde.

How Secure Is the Personal Information We Collect?

(a)   Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted by secure servers (SSL), and the content of Redde is hosted from a secure platform. Unfortunately, no data storage or transmission is guaranteed to be 100% secure, and we, therefore, cannot guarantee the security of information contained on or transmitted to or from Redde or through the use of our services, and you provide this information at your own risk. ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING REDDE AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE OR OTHER SERVICES, PLEASE CONTACT US IMMEDIATELY AT Information@wixcorp.com.

(b)  Enforcement. We periodically review this Privacy Policy and our compliance with it to verify that both are accurate. We encourage you to contact us with any concerns, and we will investigate and attempt to resolve any complaints and disputes about our privacy practices.

(c)   Changes to this Policy. We may update this privacy policy to reflect changes to our information practices. If we make any material changes to this Policy, a notice will be posted on this page along with the updated Privacy Policy prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

(d)  Contact Us. If you have any questions regarding our Privacy Policy, please email us at information@wixcorp.com.