Terms of Service

 

 

Welcome to online bill-pay for Wade Family Medicine powered by Wixcorp Redde!

Here at Wixcorp, we are excited to offer you this service and hope that you find it as useful as we do. The following Terms of Use is all the legal jargon our lawyers say we have to include on our website. We encourage you to read it if you have a few minutes (honestly, it will make us feel better after spending so much time and money to write it). If you don’t have a few minutes, here’s the 30-second version:

 

We will honor your trust by not sharing your personal information with anyone you have not agreed to let see it. We would like to promise that your information is completely secure as well. However, in today’s world, nothing is completely secure. We can say that we have spent a lot of time and money to protect your information as best we can. In case something does happen; we will let you know about it – but we ask that you not clog up the judicial system by suing us. The same goes for the nice folks at Wade Family Medicine; you shouldn’t sue them either.

We will do our best to provide an easy and intuitive billing platform for you. In return, we ask that you play nice on our site and don’t do anything with it that will ruin it for everyone else.

If you are good with that, we are too! However, if you still have some questions or concerns, you are welcome to look it up below. If you don’t see an answer there, feel free to drop us a line at Information@Wixcorp.com.

We’ll let you get back to what you were doing now – ENJOY!

 

 And for all of you that would like to get your money’s worth – here’s the stuff from our lawyers.

 

 

 

 

Website Terms of Use

Last Modified: May 24th, 2017

 

1.      ACCEPTANCE OF TERMS OF USE

 

(a)    This is an agreement between Wixcorp, ("Company,"We,” or “Our”), the service provider of GoRedde.com (the "Site"), and you ("you" or "your"), a user of the Site. The Company is providing this Site and its associated services for [Wade Family Medicine] (“Provider”). By using the Site, you acknowledge and agree to these Terms of Use and the Privacy Policy, which is incorporated by reference. If you choose not to agree with any of these terms, we recommend you not use the Site.

 

2.     CHANGES TO THE TERMS OF USE

 

(a)    Right to Change Terms. The Company reserves the right, at its sole discretion, to change these Terms of Use ("Updated Terms") from time to time.

 

(b)   Notice of Updated Terms. Unless the Company makes a change for legal or administrative reasons, the Company will provide reasonable advance notice before the Updated Terms become effective. You agree that the Company may notify you of the Updated Terms by posting them on the Site.

 

(c)    Acceptance of Updated Terms. Your use of the Site after the effective date of the Updated Terms constitutes your agreement to the Updated Terms. You should review these Terms of Use and any Updated Terms before using the Site.

 

(d)   Effective Date of Updated Terms. The Updated Terms will be effective as of the time of posting, or such later date as may be specified in the Updated Terms, and will apply to your use of the Site from that point forward.

 

3.     USE OF SITE

 

(a)    License. During the term of this agreement, the Company grants you a limited, non-exclusive, non-transferable license to access the Site for your personal and non-commercial use in accordance with the Terms of Use.

 

(b)   Intellectual Property Rights. The design, trademarks, service marks, and logos on the Site ("Marks"), are owned by, licensed, or granted permission to the Company, subject to copyright and other intellectual property rights under the United States, foreign laws, and international conventions. The Company reserves all rights not expressly granted in and to the Site. You agree not to engage in the use, copying, or distribution of any of the Site other than expressly permitted.

 

(c)    User Conduct. You may not engage in any of the following prohibited activities:

1.       copying, distributing, or disclosing any part of the Site in any medium outside those provided by the site, including without limitation by any automated or non-automated "scraping"

2.      using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Site

3.      transmitting spam, chain letters, or other unsolicited email

4.      attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Site,

5.      taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on Site infrastructure,

6.      uploading invalid data, viruses, worms, or other software agents through the Site,

7.      collecting or harvesting any personally identifiable information, including account names, from the Site,

8.      using the Site for any commercial solicitation purposes,

9.      impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity,

10.    interfering with the proper working of the Site,

11.     accessing any content on the Site through any technology or means other than those provided or authorized by the Site, or

12.    bypassing the measures we may use to prevent or restrict access to the Site, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.

 

4.     SITE SERVICES

 

(a)    Bill Viewing and Payment Services. By accessing the Site, you authorize us: (1) to establish and maintain your bills and payment authorizations and (2) to process your payments according to your instructions.

 

When we receive a payment authorization, you authorize us to charge your transaction account and remit funds on your behalf so that the funds arrive as close to the business day designated by you as reasonably possible. While it is anticipated that we will complete most transactions within twenty-four (24) hours of the day designated, it is understood that due to circumstances beyond our control, particularly delays in handling and posting payments by slow responding companies or financial institutions, some transactions may take a day or even a few days longer. For this reason, it is recommended that all payment authorizations be received by Wade Family Medicine at least three (3) business days before the actual due date, not the late date. If you properly follow the procedures described herein, and we fail to process payment authorizations in a timely manner, you will not be responsible for any late charges ($50 maximum) or penalties. In any other event, including, but not limited to, sending a payment authorization less than three (3) days prior to the actual due date, you bear the risk of incurring and the responsibility for paying any and all late charges or penalties as described in Section 8 – Fees.

 

(b)   Communication. You give the Company permission to, on behalf of the Provider, send you information regarding your account via email and/or SMS text messaging. Both email and SMS text messaging are not considered secure methods of delivery and you acknowledge and accept the liability that any communication sent over email or SMS text messaging may not be secure.

 

(c)    Payment Processing. We will use our best efforts to process all your payment authorizations promptly and accurately. However, we shall incur no liability if we are unable to complete any payments initiated by you because of the existence of circumstances outside our control, such as but not limited to:

1.       Your account does not contain sufficient funds to complete the transaction, or the transaction would exceed the credit limit of your overdraft account

2.      You have not provided us correct names or account information

3.      Circumstances beyond our control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper transmission of your payment authorization and we have taken reasonable precautions to avoid those circumstances.

 

5.     YOUR ACCOUNT

 

(a)    Account Creation. You must complete the registration process by providing the Company with current, complete, and accurate information as prompted by the applicable registration form. You also will choose a password and a username.

 

(b)   Responsibility for Account. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are solely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security.

 

(c)    Liability for Account Misuse. The Company will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You could be held liable for losses incurred by the Company or another party due to someone else using your account or password.

 

(d)   Use of Other Accounts. You may not use anyone else's account at any time, without the permission of the account holder.

 

6.     LINKED ACCOUNTS

 

For verification and security regarding linking a User’s account with another patient(s), the User acknowledges and gives permission for the Company and the Provider to manage account linking rights and may add/remove account linking at their sole discretion.

 

The User further acknowledges and gives permission for the Site to display the User’s contact information to other Users linked to the same account.

 

If the User’s account is successfully linked to another User’s account, the User acknowledges and gives permission for the Site to give access to their account and invoicing information to the linked User account.

 

7.     ACCOUNT SECURITY

 

Wixcorp cares about the integrity and security of your personal information. However, the Company cannot guarantee that unauthorized third parties will never be able to defeat the Site's security measures or use any personal information you provide to us for improper purposes. You acknowledge that you provide your personal information at your own risk.

 

8.     DATA SECURITY

 

(a)    Compliance. Wixcorp takes commercially reasonable actions in its collection, access, use, storage, disposal and disclosure of your data, whether provided by you or Provider (collectively referred to as “Customer Data”), and will comply with all applicable federal and state, and privacy and data protection laws, as well as all other applicable regulations and directives including those set forth by the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH).

 

(b)   Safeguards. Without limiting Wixcorp’s obligations under this section, Wixcorp shall implement administrative, physical and technical safeguards to protect Customer Data that are no less rigorous than accepted industry practices and shall ensure that all such safeguards, including the manner in which Customer Data is collected, accessed, used, stored, processed, disposed of and disclosed, comply with applicable data protection and privacy laws, as well as the terms and conditions of this Agreement. Wixcorp further agrees to use a 3rd party payment processor that meets Payment Card Industry Data Security Standard (“PCI DSS”).

 

(c)    At Minimum. Wixcorp safeguards for the protection of Customer Data shall include:

1.       Securing paper files, servers, backup systems, and computing equipment including but not limited to, other equipment with information storage capability

2.      Implementing network, device, application, database and platform security

3.      Securing data transmission, storage, and disposal

4.      Encrypting highly-sensitive Customer Data, including any Protected Health Information (PHI) stored by the Software

5.      Implementing appropriate personnel security and integrity procedures and practices

 

9.     FEES AND REFUNDS

 

(a)    ACH Reject, NSF, Returned Check Fee, or Chargeback Handling Fee. The Company reserves the right at any time to charge fees for bounced or disputed payment activity. However, in no event will you be charged these fees without prior notice at the time of payment or recurring payment plan creation. You may cancel your account or recurring payment plan at any time. You will be notified of any outstanding fees/scheduled payments at the time of account cancellation.

 

(b)   Late Charges and Penalties. The Provider may, at their sole discretion, apply late charges, penalties, fees, interest, or any other additional fees to your account at any time. You will be responsible for the payment of these fees, and they will be added to your account balance due.

 

(c)    Payment Refunds. Credit balances created by customer payments are regularly reviewed to determine if a refund is due to the customer. If no other outstanding account balance is identified, a refund shall be issued to the customer in the amount of the credit Balance

 

(d)   Fee and Refund Processing. The company may process Fees and Refunds as outlined in this section without prior notice. All such transactions shall be completed via one of the payment methods on file on the Site, or by check. If by check, the refund will be sent by check to your address on file and outstanding Fees will be communicated via a mailed invoice.

 

10.   USER CONTENT

 

(a)    Content Ownership. You retain all ownership rights to content you upload to the Site.

 

(b)   Content License. By submitting content to Site, you grant the Company a worldwide, non-exclusive, royalty-free, sub-licensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Site and the Company's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) in any media formats and through any media channels.

 

11.    LINKS

 

The Site may contain links to third-party websites or resources. You acknowledge and agree that the Company is not responsible or liable for: (i) the availability or accuracy of such websites or resources, or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by the Company of those websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

 

12.   THIRD PARTY CONTENT

 

Through the Site, you will have the ability to access and/or use content provided by third parties, with significant portions of the Site content coming from the Provider. The Company cannot guarantee that such third party content will be free of error. The Company disclaims any responsibility or liability related to your access or use of any third party content.

 

13.   PRIVACY

 

For information about how the Company collects, uses and shares your information, please review our Privacy Policy. You agree that by using the Site you consent to the collection, use, and sharing (as set forth in the Privacy Policy) of such information, including the transfer of this information to the United States and/or other countries for storage, processing, and use by the Company.

 

14.   COPYRIGHT POLICY

 

(a)    Company Copyrighted Material. The Company name and logo are owned exclusively by the Company, and may not be copied, imitated or used, in whole or in part, without the prior written permission of the Company. In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks, and trade dress of the Company, and may not be copied, imitated, or used, in whole or in part, without prior written permission from the Company.

 

(b)   Other Parties Copyrighted Material. The Company respects the intellectual property rights of others and expects users of the Site to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide our copyright agent with the following information in accordance with the Digital Millennium Copyright Act:

 

1.       a physical or electronic signature of the copyright owner or a person authorized to act on their behalf

2.       identification of the copyrighted work claimed to have been infringed

3.      identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material

4.      your contact information, including your address, telephone number, and an email address

5.      a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law

6.      a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

 

15.   TERMINATION

 

(a)    Termination upon Notice. Either party may terminate this agreement at any time by notifying the other party.

 

(b)   Termination by the Company. The Company may terminate or suspend your access to or ability to use the Site immediately, without prior notice or liability, for any reason or no reason, including breach of this agreement. In particular, the Company may immediately terminate or suspend accounts that have been flagged for fraud or other illegal activity.

 

(c)    Effect of Termination. Upon termination of your access to or ability to use the Site, your right to use or access the Site will immediately cease.

 

(d)   Survival of Provisions. This agreement's provisions that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability. Termination of your access to and use of the Site shall not relieve you of any obligations arising or accruing prior to termination or limit any liability that you otherwise may have to the Company, Provider, or any other third party.

 

16.   DISCLAIMERS

 

The Site is provided "as is," without any warranties of any kind. To the fullest extent permissible under applicable law, the Company disclaims all such warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, freedom from errors, suitability of content, or availability.

 

17.   LIMITATION OF LIABILITY

 

To the fullest extent permitted by applicable law in no event shall the Company be liable for:

(a)   any direct, special, indirect or consequential damages, or

 

(b)   any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use the Site, including without limitation any damages caused by or resulting from reliance by user on any information obtained from Site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance.

18.   INDEMNIFICATION

 

You agree to defend, indemnify and hold harmless the Company, its subsidiaries and affiliated companies, and their officers, directors, employees, contractors and agents from and against any and all claims, causes of action, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorneys' fees and costs) and all amounts paid in settlement arising from or relating to use of the Site. The Company may assume the exclusive defense and control of any matter for which users have agreed to indemnify the Company and you agree to assist and cooperate with the Company in the defense or settlement of any such matters.

 

19.   ARBITRATION

 

(a)    Claim Procedure. For any dispute you have with the Company, you agree first to contact the Company and attempt to resolve the dispute informally. If the Company has not been able to resolve the dispute with you informally, we each agree to resolve any claim, dispute, or controversy (excluding claims for injunctive or other equitable relief) arising out of or in connection with or relating to this agreement by binding arbitration by the American Arbitration Association ("AAA") under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes then in effect for the AAA, except as provided herein.

 

(b)   Arbitration Location. Unless you and the Company agree otherwise, the arbitration will be conducted in the county where you reside.

 

(c)    Arbitration Fees. Each party will be responsible for paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules, except that the Company will pay for your reasonable filing, administrative, and arbitrator fees if your claim for damages does not exceed $75,000 and is non-frivolous (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

 

(d)   Arbitration Award. The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys' fees and reasonable costs for expert and other witnesses, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

 

(e)    Injunctive Relief. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property or unauthorized access to the Site.

 

(f)     Class Actions. All claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and, unless we agree otherwise, the arbitrator may not consolidate more than one person's claims.

 

(g)   Waiver of Jury Trial. You agree that, by entering into these terms, you and the Company are each waiving the right to a trial by jury or to participate in a class action.

 

20.  GOVERNING LAW

 

This agreement will be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws rules.

 

21.   FEEDBACK

 

We welcome any comment, question, or feedback you may have. Please send all communications to Information@Wixcorp.com.